{"id":2533,"date":"2025-04-09T12:49:23","date_gmt":"2025-04-09T18:49:23","guid":{"rendered":"https:\/\/hyundaicr.com\/blog\/?p=2533"},"modified":"2025-12-17T11:00:15","modified_gmt":"2025-12-17T17:00:15","slug":"doty","status":"publish","type":"post","link":"https:\/\/www.hyundaicr.com\/blog\/doty\/","title":{"rendered":"Grupo Q Uruca es galardonado como \u00abHyundai Dealer of the Year 2024\u00bb"},"content":{"rendered":"\n

<\/p>\n\n\n\n

Hyundai Motor Central & South America celebra la entrega de reconocimientos del programa global \u00abDealer of the Year 2024\u00bb, destacando a un ganador en Costa Rica. Grupo Q Uruca fue incluido entre el grupo selecto de los 100 mejores concesionarios Hyundai a nivel mundial.<\/p>\n\n\n\n

\u00abLos equipos Hyundai en los mercados galardonados realizaron un trabajo verdaderamente sobresaliente durante el per\u00edodo evaluado. El premio DOTY refuerza nuestra certeza de que los clientes Hyundai est\u00e1n recibiendo los mejores productos y servicios posibles, con un enfoque total en su satisfacci\u00f3n, que es la directriz que rige a todos los concesionarios Hyundai a nivel global\u00bb, se\u00f1al\u00f3 Gerardo Carmona, vicepresidente de Hyundai Motor Central & South America.<\/p>\n\n\n\n

Este a\u00f1o, el premio evalu\u00f3 los resultados comerciales obtenidos entre enero y diciembre de 2023 para seleccionar a los 100 mejores concesionarios de la marca en todo el mundo, entre los cuales se encuentra Grupo Q Uruca.<\/p>\n\n\n\n

Rodolfo Araya, director comercial regional de Hyundai Grupo Q, expres\u00f3: \u201cEste reconocimiento no solo es un reflejo de nuestro arduo trabajo y dedicaci\u00f3n, sino tambi\u00e9n un testimonio del compromiso que tenemos con nuestros clientes y con nuestra comunidad. En un mercado cada vez m\u00e1s competitivo, este premio valida nuestra excelencia en servicio al cliente, calidad de productos y liderazgo en la industria automotriz\u201d.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

El programa \u201cDealer of The Year\u201d (DOTY) es una iniciativa global creada en 2023, cuyo prop\u00f3sito es reconocer a los 100 concesionarios Hyundai con mejor desempe\u00f1o a nivel mundial durante el a\u00f1o anterior. Los criterios e indicadores de evaluaci\u00f3n de DOTY incluyen principalmente:<\/p>\n\n\n\n

\u2022 Ventas: desempe\u00f1o y satisfacci\u00f3n del cliente (seg\u00fan los resultados del Net Promoter Score \u2013 NPS, que es la m\u00e9trica que mide la probabilidad de que un cliente recomiende la marca a familiares y amigos).<\/p>\n\n\n\n

\u2022 Servicio: retenci\u00f3n y satisfacci\u00f3n del cliente (seg\u00fan resultados del NPS).<\/p>\n\n\n\n

\u2022 Identidad corporativa: solo concesionarios con instalaciones actualizadas seg\u00fan las directrices de identidad de la marca.<\/p>\n\n\n\n

\u2022 Exclusividad Hyundai: concesionarios multimarcas no son elegibles para este ni otros programas globales de Hyundai.<\/p>\n\n\n\n

\u2022 Cumplimiento con los est\u00e1ndares de la marca.<\/p>\n\n\n\n

\u2022 Contribuci\u00f3n a la cuota de mercado de Hyundai (mercado total).<\/p>\n\n\n\n

\u2022 Colaboraci\u00f3n con pol\u00edticas y adhesi\u00f3n a solicitudes y recomendaciones de Hyundai durante el a\u00f1o.<\/p>\n\n\n\n

Una etiqueta con el logotipo DOTY se mostrar\u00e1 en el sitio web de los concesionarios premiados como una forma de reconocimiento p\u00fablico y de identificaci\u00f3n. El galard\u00f3n tambi\u00e9n incluye un Trofeo DOTY y una carta de agradecimiento firmada por el CEO Global de Hyundai Motor Company. Los concesionarios podr\u00e1n beneficiarse del reconocimiento durante un a\u00f1o, hasta el anuncio de los pr\u00f3ximos ganadores.<\/p>\n","protected":false},"excerpt":{"rendered":"

Hyundai Motor Central & South America celebra la entrega de reconocimientos del programa global \u00abDealer of the Year 2024\u00bb, destacando a un ganador en Costa Rica. Grupo Q Uruca fue incluido entre el grupo selecto de los 100 mejores concesionarios Hyundai a nivel mundial. El premio DOTY refuerza nuestra certeza de que los clientes Hyundai est\u00e1n recibiendo los mejores productos y servicios posibles, con un enfoque total en su satisfacci\u00f3n, que es la directriz que rige a todos los concesionarios Hyundai a nivel global. Este a\u00f1o, el premio evalu\u00f3 los resultados comerciales obtenidos entre enero y diciembre de 2023 para seleccionar a los 100 mejores concesionarios de la marca en todo el mundo. El programa \u201cDealer of The Year\u201d (DOTY) es una iniciativa global creada en 2023, cuyo prop\u00f3sito es reconocer a los 100 concesionarios Hyundai con mejor desempe\u00f1o a nivel mundial durante el a\u00f1o anterior.<\/p>\n","protected":false},"author":8,"featured_media":2534,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[197],"tags":[288,205,204,33,48,121,196,287,199,286],"class_list":["post-2533","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lo-ultimo","tag-concesionarios","tag-dealer-of-the-year","tag-doty","tag-hyundai","tag-hyundai-costa-rica","tag-hyundai-grupo-q","tag-hyundai-motor-company","tag-la-uruca","tag-premio","tag-sucursal"],"yoast_head":"\nGrupo Q Uruca es galardonado como "Hyundai Dealer of the Year 2024" - Hyundai Blog<\/title>\n<meta name=\"description\" content=\"Hyundai Motor Central & South America celebra la entrega de reconocimientos del programa global "Dealer of the Year 2024"\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hyundaicr.com\/blog\/doty\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Grupo Q Uruca es galardonado como "Hyundai Dealer of the Year 2024" - 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